Effective Date: May 23, 2025

At MyResilientWays.com, we value your trust and respect your right to privacy—especially when it comes to the use of your mobile device. This Mobile Privacy Policy explains how we collect, use, store, and protect mobile-specific data, including SMS communication, mobile phone numbers, and interactions with our services on mobile platforms.

By opting in to receive messages or interacting with our mobile services, you agree to the practices outlined below.

1. Mobile Information We Collect

When you engage with MyResilientWays.com via your mobile device—such as signing up for SMS alerts or submitting forms—we may collect the following:

• Your mobile phone number

• The date and time of opt-in

• Message delivery status

• Response data (e.g., replying STOP or HELP)

• Device-related metadata (such as device type or operating system, when applicable)

We do not collect geolocation data or install mobile apps that track behavior.

2. Use of Mobile Information

The mobile information you provide is used strictly to:

• Send timely alerts about grants, stimulus aid, and financial programs

• Confirm subscription and manage preferences

• Respond to your HELP or customer service requests

• Maintain compliance with telecommunications regulations

We do not use mobile numbers for advertising or third-party marketing purposes.

3. Consent and Opt-In

By submitting your mobile phone number through our Website and checking the appropriate consent box, you provide express written consent to receive SMS communications from MyResilientWays.com.

This includes:

• Live messages from our support team

• Automated alerts about new financial assistance opportunities

• Pre-recorded informational calls when appropriate

You may only receive these communications if you have affirmatively opted in. We keep detailed records of opt-in events to ensure compliance.

4. Message Frequency and Costs

By opting in, you agree to the following terms:

• Message frequency: Up to 5 messages per month

• Message and data rates may apply depending on your carrier plan

• For assistance, reply HELP or contact us by phone or email

• You may opt out at any time by replying with STOP, QUIT, END, CANCEL, or UNSUBSCRIBE

These terms are clearly disclosed at the point of opt-in and in every message we send.

5. Sharing and Selling Mobile Data

We uphold the following core principle:
No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes.

We do not and will not imply—either directly or indirectly—that you have granted opt-in permissions to anyone other than MyResilientWays.com.

6. Data Retention and Storage

We retain mobile-related data only as long as necessary to:

• Fulfill your alert preferences

• Maintain legal and telecommunications compliance

• Resolve any technical or service-related inquiries

Once your data is no longer needed, it is securely deleted or anonymized.

7. Security of Mobile Data

We protect your mobile information using:

• Encrypted transmission protocols

• Access restrictions and authentication layers for staff

• Firewall protection on all servers storing mobile data

• Third-party gateway partners that comply with TCPA and CTIA guidelines

Despite our safeguards, no digital platform can guarantee 100% security. You assume responsibility when transmitting information electronically.

8. Mobile Opt-Out Process

You can opt out of receiving mobile messages at any time by replying with any of the following keywords:

• STOP

• QUIT

• END

• CANCEL

• UNSUBSCRIBE

Upon opting out:

• You will receive one final message confirming your removal

• You will no longer receive SMS communications unless you re-subscribe

• We retain the opt-out request for audit and compliance purposes

9. Mobile Support and HELP Requests

For mobile support, you may:

• Reply HELP via SMS for automated assistance

• Contact our support team at:
  📧 Email: info@MyResilientWays.com
  📞 Phone: (866) 475-4509

Our team is available during standard business hours to address questions or resolve any issues related to SMS alerts.

10. Third-Party SMS Providers

We use trusted third-party SMS gateway providers to deliver our alerts. These partners:

• Are vetted for compliance with U.S. regulations

• Do not store or misuse your mobile information

• Act only on behalf of MyResilientWays.com under strict confidentiality agreements

We ensure all vendors adhere to our privacy and data handling standards.

11. Legal Compliance

Our mobile communications practices are aligned with the following:

• Telephone Consumer Protection Act (TCPA)

• CTIA Guidelines for SMS Marketing

• CAN-SPAM Act (where applicable to digital communications)

By participating, you acknowledge and accept these practices and associated rights.

12. Changes to This Mobile Privacy Policy

We may update this Mobile Privacy Policy from time to time to reflect:

• Changes in law or regulation

• New features or service providers

• Enhancements to user control or data security

Any changes will be effective immediately upon posting to the Website. Continued use of our mobile services after such changes constitutes your acceptance of the updated terms.

Contact Information:

MyResilientWays.com
📞 Phone: (866) 475-4509
📧 Email: info@MyResilientWays.com
📍 Address: 412 Town Center East #1019, Bella Vista, AR 72714